Subscription Management

This section provides a brief overview of managing subscriptions on the Plans & credits page. It covers how to review your current plan, make upgrades or downgrades, and cancel. Its goal is to help you understand the process so you can choose the most suitable plan for your needs.

Renew your subscription

Renew your plan for the same price to top up credits and continue without interruption. Your billing cycle resets from the renewal date. Go to Plans & credits where you can see your plan and available features, click Renew plan button and approve the renewal – your credits will be added immediately.

Upgrade your subscription

Higher-tier plans offer more credits and expanded features, providing greater flexibility as your needs evolve. You can upgrade at any time, and your new plan will take effect immediately. Go to Plans & credits, choose a higher number of credits you need and click Upgrade plan button – you'll see a summary of your new credit balance and monthly charge. Once you confirm, your billing cycle will restart and you'll be charged for the first month of the new plan.

Any unused credits from your current plan remain valid until the end of your original billing cycle.

Downgrade your subscription

To downgrade, select a lower number of credits plan and click Downgrade plan button. A summary will show how the change affects your credits and pricing.

The downgrade takes effect at the start of your next billing cycle. Your current credits remain valid until the end of your existing cycle.

Share a subscription across users

A subscription can be shared within a team. One team owner manages the plan, and multiple users with email addresses under the same company domain can access shared credits.

If your organization needs multiple accounts tied to the same domain, contact us to set up an organization-level structure.

Cancel your subscription

You can cancel your plan anytime from the Settings > Billing section by clicking Cancel subscription. Your plan and credits remain active until the end of the current billing cycle. If canceled before the next billing date, you won’t be charged for the following month.

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