> For the complete documentation index, see [llms.txt](https://docs.coresignal.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.coresignal.com/self-service/account-management/subscription-management.md).

# Subscription Management

This section provides a brief overview of managing subscriptions on the [**Plans & credits**](https://dashboard.coresignal.com/pricing) page. It covers how to review your current plan, make upgrades or downgrades, and cancel. Its goal is to help you understand the process so you can choose the most suitable plan for your needs.

## Renew your subscription

Renew your plan for the same price to top up credits and continue without interruption. Your billing cycle resets from the renewal date. Go to [**Plans & credits**](https://dashboard.coresignal.com/pricing) where you can see your plan and available features, click **Renew plan** button and approve the renewal – your credits will be added immediately.

## Upgrade your subscription

Higher-tier plans offer more credits and expanded features, providing greater flexibility as your needs evolve. You can upgrade at any time, and your new plan will take effect immediately. Go to [**Plans & credits**](https://dashboard.coresignal.com/pricing), choose a higher number of credits you need and click **Upgrade plan** button – you'll see a summary of your new credit balance and monthly charge. Once you confirm, your billing cycle will restart and you'll be charged for the first month of the new plan.

{% hint style="success" %}
Any unused credits from your current plan remain valid until the end of your original billing cycle.
{% endhint %}

## Set auto credit top-up

Auto credit top-up provides a seamless way to maintain your credit balance between billing cycles. When activated, it tracks your remaining credits and automatically repurchases your current plan, resetting your billing cycle when your balance reaches a threshold you set – either a specific percentage of your total credits or a fixed amount. This eliminates the need to manually monitor usage or risk mid-cycle disruptions from running out of credits. You can activate auto top-up when you start, change, or renew your subscription, and later customize it via **Settings > Billing > Auto credit top-up**, where you can adjust the threshold or disable auto top-up at any time.

{% hint style="warning" %}
Auto credit top-up calculations are based solely on the credits allocated to your current subscription cycle. Credits rolled over from a previous billing cycle are not included in the total used to determine when your threshold has been reached.
{% endhint %}

## Downgrade your subscription

To downgrade, select a lower number of credits plan and click **Downgrade plan** button. A summary will show how the change affects your credits and pricing.

The downgrade takes effect at the start of your next billing cycle. Your current credits remain valid until the end of your existing cycle.

## Share a subscription across users

A subscription can be shared within a team. One team owner manages the plan, and multiple users with email addresses under the same company domain can access shared credits.

If your organization needs multiple accounts tied to the same domain, contact us to set up an organization-level structure.

## Cancel your subscription

You can cancel your plan anytime from the **Settings > Billing** section by clicking **Cancel subscription**. Your plan and credits remain active until the end of the current billing cycle. If canceled before the next billing date, you won’t be charged for the following month.

{% hint style="success" %}

#### Didn't find what you were looking for?

If you still have questions about our services after reading help articles, get in touch using the self-service platform.
{% endhint %}


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