# Subscription Management

## Renew your subscription

Renew your plan for the same price to top up credits and continue without interruption. Your billing cycle resets from the renewal date.

1. Go to **Subscription Plans** and select your current plan.

<figure><img src="/files/esqrIu5vkVJkLyg7YsXO" alt="" width="563"><figcaption></figcaption></figure>

2. Click **Renew current plan** to continue.

<figure><img src="/files/CT2HRGxCbKklx1RfGqP0" alt="" width="191"><figcaption></figcaption></figure>

3. Approve the renewal by clicking on **Renew plan** button – your credits will be added immediately.

<figure><img src="/files/m5FXxxpLR1cV9x7HTpWU" alt="" width="374"><figcaption></figcaption></figure>

## Upgrading your subscription

Higher-tier plans offer more credits and expanded features, providing greater flexibility as your needs evolve. You can upgrade at any time, and your new plan will take effect immediately.

1. Go to **Subscription Plans**, choose a new plan from the available options, select credits amount and click **Upgrade** button.&#x20;

<figure><img src="/files/hMJtgS1j168w79jlbx7Z" alt="" width="197"><figcaption></figcaption></figure>

2. You'll see a summary of your new credit balance and monthly charge before continuing.

<figure><img src="/files/xl7gtWEDZd3NkvasbnD6" alt="" width="373"><figcaption></figcaption></figure>

3. Once you confirm, your billing cycle will restart and you'll be charged for the first month of the new plan.

{% hint style="success" %}
Any unused credits from your current plan remain valid until the end of your original billing cycle.
{% endhint %}

## Downgrading your subscription

To downgrade, select a lower-tier plan and click **Downgrade**. A summary will show how the change affects your credits and pricing.

The downgrade takes effect at the start of your next billing cycle. Your current credits remain valid until the end of your existing cycle.

## Sharing a subscription across users

A subscription can be shared within a team. One team owner manages the plan, and multiple users with email addresses under the same company domain can access shared credits.

If your organization needs multiple accounts tied to the same domain, contact us to set up an organization-level structure.

## Canceling your subscription

You can cancel your plan anytime from the **My Account** section by clicking **Cancel subscription**. Your plan and credits remain active until the end of the current billing cycle. If canceled before the next billing date, you won’t be charged for the following month.

{% hint style="success" %}

#### Didn't find what you were looking for?

If you still have questions about our services after reading help articles, get in touch using the self-service platform.
{% endhint %}


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