G2 Data Dictionaries

32min
This page contains explanations and examples for all data fields available in the G2 Companies and G2 Reviews datasets.
Data index - firmographic data
﻿Meta fields﻿
Meta fields are included at the beginning of the dataset. Contains the information on the dataset version, when the dataset was created and updated.
﻿Categories﻿
Contains categories visible for the software. 
﻿Vendor information﻿
Contains information on the vendor. 
﻿Review information﻿
Contains information on the software review. 
﻿Reviewer information﻿
Contains information on the reviewer of the software. 
﻿Social media presence﻿
Contains vendor's/software's social media handles. 
﻿Review statistics﻿
Contains the ratings given to the software. 
﻿Industry information﻿
Contains information on which industries the reviews come from. 
﻿Available media﻿
Contains links to the media available on the software's page. 
﻿Pricing﻿
Contains details on the software pricing 
﻿Alternatives﻿
Contains possible alternative software names and ratings. 
﻿User ratings﻿
Contains user ratings with short comments and averages. 
Data index - review data
﻿Meta fields﻿
Meta fields are included at the beginning of the dataset. Contains the information on the dataset version, when the dataset was created and updated.
﻿Review information﻿
Contains data points mentioned in the software review.
﻿Reviewer information﻿
Contains software reviewer information. 
G2: firmographic data dictionary
Data points in the example snippets are rearranged for better grouping. To make sure where the data point stands in the data, check the full data sample below:
Full sample
Full sample
{
	"_meta": {
		"source": "g2crowd",
		"object": "company",
		"created_at_date": [
			2019,
			8,
			15
		],
		"created_at_timestamp": 1565849412.709827,
		"updated_at_date": [
			2023,
			5,
			1
		],
		"updated_at_timestamp": 1682960590.720593,
		"version_id": "2f69682d"
	},
	"doc": {
		"id": "g2crowd_company_software-company",
		"url": "https://www.g2.com/products/real-estate-crm-software-company",
		"source_id": "real-estate-crm-software-company",
		"name": "Real Estate CRM Software Company",
		"image": "https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_u3k3p2l56cxv2qlr09opj1jlaxjv57e0/software-company.jpg",
		"score": 4.5,
		"vendor": "Software company",
		"ownership": null,
		"founded": null,
		"revenue": null,
		"employees_on_linkedin": 13,
		"location": "Toronto, Canada",
		"description": "Software is an easy-to-use real estate CRM that gives you all the tools you need to manage your contact information, keep in touch communications, active business, and online presence. All in a single, easy-to-use solution. With our unique marketing automation and content, Software helps you become the real estate professional that past clients never forget and prospects choose to work with. Agents who use Software see an average increase in their GCI of 55%.",
		"product_description": "Software's Real Estate CRM and Marketing Automation makes it easy to keep in touch, helping you build lasting relationships with past clients, hot prospects, and important referral sources.",
		"positioning_description": "Software is an integrated solution that includes an easy to learn and use CRM, powerful email marketing, and mobile friendly agent websites. Software provides real estate agents with all the necessary tools to manage keep in touch communications, listings and active buyers, and online presence with a single, easy to use platform at a single low price.  Some fan favorite features of Software company are the:\u2022 Professionally written and designed monthly e-Newsletter\n\u2022 Automated Keep in Touch, birthday, and move-in call reminders\n\u2022 Automated Lead Capture\n\u2022 Real estate lead nurture email campaigns\n\u2022 Advanced Email Campaign Reporting\n\u2022 Active business management\n\u2022 Mobile and Google sync\n\u2022 Customizable mobile-friendly agent websites with optional IDX integration",
		"twitter_follower_count": 2702,
		"website": [
			"https://www.software.com/real-estate-crm/",
			"http://www.software.com"
		],
		"category": [
			"Real Estate Software",
			"Real Estate CRM Software",
			"Software company"
		],
		"review": [
			{
				"source_id": "software-company-review-7886128",
				"id": "g2crowd_review_software-review-7886128",
				"company_source_id": "software-company",
				"name": "Robust, reasonably priced CRM for small brokerages",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-7886128",
				"review_body": "What do you like best about Software company?\n\nNice features and a lot of bang for the buck. My daughter owns a small real estate brokerage and we were searching for a reasonably priced but robust CRM for the agents. This is a great CRM for small brokerages, looks good and provides all the functionality most agents will need without breaking the bank. \n\nWhat do you dislike about Software company?\n\nThe drip emails could be better and the number of emails allowed could be more. The monthly newsletter looks pretty blah. Navigation could be easier and better, a little confusing at times. \n\nWhat problems is Software company solving and how is that benefiting you?\n\nOne CRM for all the agents rather than everyone using something different allows us to help the agents without learning a dozen different CRM's. Adds value to the brokerage offering for agents as it's provided free by the company.",
				"date_published": "2023-03-30",
				"rating": 3.5,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": "Tom B.",
					"title": "Licensed Associate Real Estate Broker",
					"url": "https://www.g2.com/users/3333300c-b86e-41cf-831c-442a9dfe0772",
					"generic_description": null
				}
			},
			{
				"source_id": "software-company-review-4602609",
				"id": "g2crowd_review_software-4602609",
				"company_source_id": "software-company",
				"name": "Software for Realtors - # 1",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-4602609",
				"review_body": "What do you like best about Software company?\n\nAll in one integration - Syncs with Google Contacts - Host my agent webpage with idx - Social Media Postings - Stay In touch program ( xmas cards etc)  and a montly newsletter! \n\nWhat do you dislike about Software company?\n\nWould like to be able to integrate with Zappier or the Zolo CRM (proprietary - Zolo probably wont allow) \n\nRecommendations to others considering Software company:\n\nbest all in one - I have tried many others - and its affordable \n\nWhat problems is Software company solving and how is that benefiting you?\n\nkeeping track of contacts and follow up notes - adding new contacts that I receive through Zolo or my social media accounts",
				"date_published": "2022-08-07",
				"rating": 5.0,
				"market_size": "Mid-Market (51-1000 emp.)",
				"author": {
					"name": "Richard P.",
					"title": "Realtor\\Mortgage Agent",
					"url": "https://www.g2.com/users/4102556c-9851-45a3-aa7c-ef18fea107a7",
					"generic_description": null
				}
			},
			{
				"source_id": "software-company-review-6940853",
				"id": "g2crowd_review_software-review-6940853",
				"company_source_id": "software-company",
				"name": "Leaves nothing out ~ fully customisable.",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-6940853",
				"review_body": "What do you like best about Software company?\n\nI love that with Software's CRM, I never felt like I had to compensate for a missing field or feature by settling for a less efficient or completely irrelevant feature. \n\nWhat do you dislike about Software company?\n\nThough Software's CRM is highly efficient and included everything I held essential to a personal and efficient CRM, the layout of the overall site seems outdated. At times I have experienced troubles with having colleagues understand how to navigate and use the CRM due to the more outdated and bland layout. I would love to see an up to date look to Software's CRM. \n\nWhat problems is Software company solving and how is that benefiting you?\n\nIXACT allowed me to file my contacts accordingly and most efficiently by providing me with a wide variety of fields and options to not only choose from but also customize to my own liking. An added bonus is that Software's website feature has boosted my brand's name in the search engine to the first page with Google.",
				"date_published": "2022-08-04",
				"rating": 5.0,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": null,
					"title": null,
					"url": null,
					"generic_description": "Verified User in Real Estate"
				}
			},
			{
				"source_id": "software-company-review-6941104",
				"id": "g2crowd_review_software-review-6941104",
				"company_source_id": "software-company",
				"name": "Beautiful site",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-6941104",
				"review_body": "What do you like best about Software company?\n\nMy site is gorgeous and the CRM platform is easy to use. I love having the ability to add goals, campaigns and customization \n\nWhat do you dislike about Software company?\n\nI wish more integrations were available to include a website chat feature and analytics. \n\nWhat problems is Software company solving and how is that benefiting you?\n\nEasy to use CRM for my personal leads allows me to sort, tag and lable",
				"date_published": "2022-08-04",
				"rating": 3.0,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": "Samantha P.",
					"title": "Real Estate Agent",
					"url": "https://www.g2.com/users/464beffc-fa53-4fec-3352-27c0c5942342",
					"generic_description": null
				}
			},
			{
				"source_id": "software-company-review-6968674",
				"id": "g2crowd_review_software-review-6968674",
				"company_source_id": "software-company",
				"name": "Great Customizable Experience - Lots of Resources and Support",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-6968674",
				"review_body": "What do you like best about Software company?\n\nVery Customizable, Lots of Templates with Options allowing me to be confident my site is unique and professionally appealing, unlike other common generic templates. \n\nWhat do you dislike about Software company?\n\nLogging in is very difficult, the process to reset a password is simple enough to do it constantly. Allowing login via linked accounts would assist this. Otherwise great! \n\nWhat problems is Software company solving and how is that benefiting you?\n\nAutomated Process and Content Creation on a routine basis allows me to keep a presence in the industry and direct my effort elsewhere. Ultimately saving me lots of time.",
				"date_published": "2022-08-11",
				"rating": 4.5,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": null,
					"title": null,
					"url": null,
					"generic_description": "Verified User in Real Estate"
				}
			},
			{
				"source_id": "software-company-review-6567797",
				"id": "g2crowd_review_software-review-6567797",
				"company_source_id": "software-company",
				"name": "Great but can improve!",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-6567797",
				"review_body": "What do you like best about Software company?\n\nSyncing to apple devices and having all of my information on all my devices \n\nWhat do you dislike about Software company?\n\nConvoluted login process for the different components of the product.....CRM is different and separate from IDX and tracking. Multiple CRM within same platform that do not always communicate \n\nRecommendations to others considering Software company:\n\nGreat affordable option but not all inclusive \n\nWhat problems is Software company solving and how is that benefiting you?\n\nSolved keeping up with contacts, dates, reminders",
				"date_published": "2022-06-28",
				"rating": 4.0,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": "Christopher W.",
					"title": "Realtor",
					"url": "https://www.g2.com/users/023fc4d8-bbd6-4c35-ba6b-ee283297576",
					"generic_description": null
				}
			},
			{
				"source_id": "software-company-review-6567861",
				"id": "g2crowd_review_software-review-6567861",
				"company_source_id": "software-company",
				"name": "Amazing company",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-6567861",
				"review_body": "What do you like best about Software company?\n\nI love the website automation helpeful.I appreciate the crm features and email marketing.Lead generation to make profits.Its top of the line compared to competion. \n\nWhat do you dislike about Software company?\n\nPrice is to expensive in my opinion they need to nake it cheaperIt all works properly.It could be better email marketing.On marketing side could be better to engage with email blasts. \n\nRecommendations to others considering Software company:\n\nIt has good features in crm with the monthly marketing emails. \n\nWhat problems is Software company solving and how is that benefiting you?\n\nIts helping me with being organized in crm.Its helped me gain attention with email marketing monthly.Im more productive witg using crm.My performance has increased too.",
				"date_published": "2022-06-23",
				"rating": 5.0,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": null,
					"title": null,
					"url": null,
					"generic_description": "Verified User in Real Estate"
				}
			},
			{
				"source_id": "software-company-review-6927601",
				"id": "g2crowd_review_software-review-6927601",
				"company_source_id": "software-company",
				"name": "Love the Monthly Newsletters",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-6927601",
				"review_body": "What do you like best about Software company?\n\nThe Monthly Newsletter and the ability to edit them is amazing. Especially from a brokerage standpoint where I can help my agents customize them, or customize them as the brokerage, before my agents send them \n\nWhat do you dislike about Software company?\n\nWe do have several problems with the system giving us errors, especially when assigning activity plans. \n\nWhat problems is Software company solving and how is that benefiting you?\n\nHelping our agents keep in contact with their past clients - many have received responses to the newsletters.",
				"date_published": "2022-08-02",
				"rating": 5.0,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": null,
					"title": null,
					"url": null,
					"generic_description": "Verified User in Real Estate"
				}
			},
			{
				"source_id": "software-company-review-6763100",
				"id": "g2crowd_review_software-review-6763100",
				"company_source_id": "software-company",
				"name": "Actively getting other agents to set theirs up!",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-6763100",
				"review_body": "What do you like best about Software company?\n\nIt syncs with my lead gen site and tracks my progress based on my goals. \n\nWhat do you dislike about Software company?\n\nNot seeing a downside yet. I'm very happy with the features. \n\nWhat problems is Software company solving and how is that benefiting you?\n\nKeeps my from forgetting past leads and the keep in coach is great for staying top of mind.",
				"date_published": "2022-06-21",
				"rating": 5.0,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": "Teresa H.",
					"title": "Licensed Realtor",
					"url": "https://www.g2.com/users/b7efbf0a-bd53-4e3d-9b29-2ddb01046789",
					"generic_description": null
				}
			},
			{
				"source_id": "software-company-review-6576314",
				"id": "g2crowd_software-review-6576314",
				"company_source_id": "software-company",
				"name": "Good feed back",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-6576314",
				"review_body": "What do you like best about Software company?\n\nScheduling calender is the best thing in the world \n\nWhat do you dislike about Software company?\n\nNothing it compliments everthjng i want in the system \n\nWhat problems is Software company solving and how is that benefiting you?\n\nFollow up emails for first time home buyers",
				"date_published": "2022-08-04",
				"rating": 4.5,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": null,
					"title": null,
					"url": null,
					"generic_description": "Verified User in Real Estate"
				}
			},
			{
				"source_id": "software-company-review-6568062",
				"id": "g2crowd_review_software-6568062",
				"company_source_id": "software-company",
				"name": "Loving the Software's CRM app~!",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-6568062",
				"review_body": "What do you like best about Software company?\n\nReminders and Monthly newsletters and the ability to send birthday cards. \n\nWhat do you dislike about Software company?\n\nTrying to keep track of sorting clients into categories. \n\nWhat problems is Software company solving and how is that benefiting you?\n\nIXACT helps me ensure that I am connecting with all clientele more regularly.",
				"date_published": "2022-05-03",
				"rating": 4.0,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": "Erin W.",
					"title": "Author",
					"url": "https://www.g2.com/users/964b3809-03e4-49a3-93a3-1cdfec5c2229",
					"generic_description": null
				}
			},
			{
				"source_id": "software-company-review-6568095",
				"id": "g2crowd_review_software-6568095",
				"company_source_id": "software-company",
				"name": "Overall Pretty Good",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-6568095",
				"review_body": "What do you like best about Software company?\n\nThere are lots of ways to sort your data. \n\nWhat do you dislike about Software company?\n\nIt's not easy to set up a reminder/task. \n\nWhat problems is Software company solving and how is that benefiting you?\n\nI like that they automatically sent out my monthly newsletter.",
				"date_published": "2022-05-03",
				"rating": 3.5,
				"market_size": "Mid-Market (51-1000 emp.)",
				"author": {
					"name": "Neil S.",
					"title": "R",
					"url": "https://www.g2.com/users/2c87eaa0-987e-4473-8b7d-93822ab757c9",
					"generic_description": null
				}
			},
			{
				"source_id": "software-company-review-6569027",
				"id": "g2crowd_review_software-6569027",
				"company_source_id": "software-company",
				"name": "Love this CRM",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-6569027",
				"review_body": "What do you like best about Software company?\n\nI love the fact that is so simple to use. It has the features I wanted. Letters by mail or email, templetes, customizable, news letters, \n\nWhat do you dislike about Software company?\n\nI don't like that it doesn't have like maps and can't call from phone when you click on the numbers. \n\nRecommendations to others considering Software company:\n\nIt's great. Better than most out there. \n\nWhat problems is Software company solving and how is that benefiting you?\n\nJust staying in touch with clients and following up.",
				"date_published": "2022-05-03",
				"rating": 5.0,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": "Marjorie G.",
					"title": "Realtor wants",
					"url": "https://www.g2.com/users/b65f2ac3-2a71-4f37-5088-bb77a8bcce2a",
					"generic_description": null
				}
			},
			{
				"source_id": "software-company-review-4602359",
				"id": "g2crowd_review_software-4602359",
				"company_source_id": "software-company",
				"name": "Best monthly newsletter easy to navigate, great customer service, goal setting is perfect.",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-4602359",
				"review_body": "What do you like best about Software company?\n\nThe customer service is amazing, never tired of \"stupid\" questions. \n\nWhat do you dislike about Software company?\n\nSo far I have not explored any problems, I am still learning. \n\nRecommendations to others considering Software company:\n\nI tried different CRM [proghram, that this is best for me: easy to handle and good support team. \n\nWhat problems is Software company solving and how is that benefiting you?\n\nKeeping my goals in front of me, getting reminders of tasks,  and encouraging me to send out mass emails.",
				"date_published": "2022-01-14",
				"rating": 5.0,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": "Christel S.",
					"title": "Broker/Owner",
					"url": "https://www.g2.com/users/8ade7f4f-c8c1-41f0-9c1c-bfcb130f8f4a",
					"generic_description": null
				}
			},
			{
				"source_id": "software-company-review-6567859",
				"id": "g2crowd_review_software-6567859",
				"company_source_id": "software-company",
				"name": "Excellent CRM",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-6567859",
				"review_body": "What do you like best about Software company?\n\nI love the unique emails the system creates for me. \n\nWhat do you dislike about Software company?\n\nThe limit of 5,000 subscribers for my newsletter \n\nWhat problems is Software company solving and how is that benefiting you?\n\nThis system allows me to keep in touch with all my clients and provide exceptional customer service.",
				"date_published": "2022-05-03",
				"rating": 4.5,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": null,
					"title": null,
					"url": null,
					"generic_description": "Verified User in Real Estate"
				}
			},
			{
				"source_id": "software-company-review-5183021",
				"id": "g2crowd_review_software-review-5183021",
				"company_source_id": "software-company",
				"name": "Most Versatile CRM",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-5183021",
				"review_body": "What do you like best about Software company?\n\nThe amount of options to keep in touch with current and past client is remarkable. I'm very happy with the options Software supplies. \n\nWhat do you dislike about Software company?\n\nNothing I can think of to mention as a dislike. \n\nRecommendations to others considering Software company:\n\nThis is definitely worth using. \n\nWhat problems is Software company solving and how is that benefiting you?\n\nI keep all of my prospects in one place an can track the details of who I'm working with. Its awesome.",
				"date_published": "2021-12-07",
				"rating": 5.0,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": "Kiel J.",
					"title": "Licensed Real Estate Salesperson",
					"url": "https://www.g2.com/users/259e65c6-881e-449c-a56c-ed3dd972618b",
					"generic_description": null
				}
			},
			{
				"source_id": "software-company-review-4804568",
				"id": "g2crowd_review_software-review-4804568",
				"company_source_id": "software-company",
				"name": "Easy to Use and Dependable! You Need this CRM!",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-4804568",
				"review_body": "What do you like best about Software company?\n\nI love the User Interface; it flows and is easy to use. My biggest complaint with most CRM's is the long and low learning curve. I don't have 4 hours a day to use and try to understand a CRM. It is a tool and needs to compliment my business plan, not dominate it and distract me from everything else. \n\nWhat do you dislike about Software company?\n\nI customized my automated messages instead of using their pre-written scripts. As expected, this was time-consuming, but now it's done, and I'm good to go! Perhaps an easier process for customizing scripts would be an improvement. \n\nRecommendations to others considering Software company:\n\nIf you are looking for a no-nonsense, ease of use, well-made CRM, Software is for you! \n\nWhat problems is Software company solving and how is that benefiting you?\n\nIxact has given me more time to focus on lead generation. I check in each day for my Daily Tasks, which makes me more efficient. Adding new leads is easy and quick.",
				"date_published": "2021-06-17",
				"rating": 5.0,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": "Peter B.",
					"title": "Broker",
					"url": "https://www.g2.com/users/dbcc2b3c-5664-49e8-8e51-5501c9a3163c",
					"generic_description": null
				}
			},
			{
				"source_id": "software-company-review-5183266",
				"id": "g2crowd_review_ixact-contact-real-estate-crm-review-5183266",
				"company_source_id": "software-company",
				"name": "A Really Good CRM and Great Customer Service",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-5183266",
				"review_body": "What do you like best about Software company?\n\nThe helpfull customer service and easy to navigate system. \n\nWhat do you dislike about Software company?\n\nMy email header isn't very clear and I wish there were a way to make it look more full. \n\nWhat problems is Software company solving and how is that benefiting you?\n\nA monthly email blast that shows all clients that I'm a realtor.",
				"date_published": "2021-12-07",
				"rating": 5.0,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": "Veronica H.",
					"title": "Real Estate Agent",
					"url": "https://www.g2.com/users/155fef5d-24a1-40d9-b4cf-cd42b0bba813",
					"generic_description": null
				}
			},
			{
				"source_id": "software-company-review-5183987",
				"id": "g2crowd_review_software-review-5183987",
				"company_source_id": "software-company",
				"name": "Amazing all in one CRM",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-5183987",
				"review_body": "What do you like best about Software company?\n\nI like I can upload my lists contact and also be able to send scheduled emails along with offline marketing \n\nWhat do you dislike about Software company?\n\nThere might be a slight learning curve for some users \n\nWhat problems is Software company solving and how is that benefiting you?\n\nCommunication",
				"date_published": "2021-12-07",
				"rating": 5.0,
				"market_size": "Mid-Market (51-1000 emp.)",
				"author": {
					"name": "Ali Z.",
					"title": "Business Intelligence Lead",
					"url": "https://www.g2.com/users/98ab7c38-494f-4ceb-bf00-ccb886344046",
					"generic_description": null
				}
			},
			{
				"source_id": "software-company-review-5183137",
				"id": "g2crowd_review_software-review-5183137",
				"company_source_id": "software-company",
				"name": "Great system",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-5183137",
				"review_body": "What do you like best about Software company?\n\nI really like the monthly newsletter bit \n\nWhat do you dislike about Software company?\n\nThe dashboard feels cumbersome,  akwards \n\nRecommendations to others considering Software company:\n\nAfter searching CRM'S this one fit all my needs. \n\nWhat problems is Software company solving and how is that benefiting you?\n\nThe ability to stay in touch with contacts is  seemless.",
				"date_published": "2021-12-07",
				"rating": 4.5,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": "Jeff M.",
					"title": "Realtor",
					"url": "https://www.g2.com/users/d99087a5-740d-436a-a718-bfb18a51c57c",
					"generic_description": null
				}
			}
		],
		"twitter": "@software",
		"linkedin": "https://www.linkedin.com/company/585563/",
		"rating": {
			"count": 266,
			"best": 5,
			"worst": 0,
			"stars": {
				"1": 5,
				"2": 2,
				"3": 12,
				"4": 64,
				"5": 183
			},
			"company_size": {
				"mid_market": 48,
				"enterprise": 13,
				"small_business": 205
			},
			"industry": [
				{
					"name": "Real Estate",
					"count": 262
				},
				{
					"name": "Accounting",
					"count": 1
				},
				{
					"name": "Commercial Real Estate",
					"count": 1
				},
				{
					"name": "Financial Services",
					"count": 1
				},
				{
					"name": "Hospitality",
					"count": 1
				}
			]
		},
		"categories_on_G2": [
			"Real Estate Marketing Software",
			"Real Estate CRM Software"
		],
		"media": [
			"https://images.g2crowd.com/cdn-cgi/image/width=366,height=180,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/887442338/announcementemail-main.jpg",
			"https://images.g2crowd.com/cdn-cgi/image/width=366,height=180,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/887442338/Keep-in-Touch-Mockup-2.png",
			"https://images.g2crowd.com/cdn-cgi/image/width=366,height=180,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/887442338/Email-Marketing-Mockup.png",
			"https://images.g2crowd.com/cdn-cgi/image/width=366,height=180,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/887442339/new-ipad-enewsletter-agent-noshadow.png",
			"https://images.g2crowd.com/cdn-cgi/image/width=366,height=180,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/887442348/social-stream-1-1024x603.jpg"
		],
		"pricing": [
			{
				"type": "Software CRM",
				"price": "38.00",
				"details": "Per Month"
			},
			{
				"type": "Software Recruiter CRM",
				"price": "85",
				"details": "per month (Annual Plan)"
			}
		],
		"alternatives": [
			{
				"title": "OTHER CRM",
				"rating": 4.5,
				"rating_count": 1280
			},
			{
				"title": "BEST CRM",
				"rating": 4.7,
				"rating_count": 553
			}
		],
		"user_ratings": [
			{
				"type": "Ease of Use",
				"score": 8.4,
				"average": "Real Estate CRM Average: 8.5"
			},
			{
				"type": "Quality of Support",
				"score": 9.0,
				"average": "Real Estate CRM Average: 8.3"
			},
			{
				"type": "Ease of Setup",
				"score": 8.5,
				"average": "Real Estate CRM Average: 8.1"
			}
		]
	}
}
{
	"_meta": {
		"source": "g2crowd",
		"object": "company",
		"created_at_date": [
			2019,
			8,
			15
		],
		"created_at_timestamp": 1565849412.709827,
		"updated_at_date": [
			2023,
			5,
			1
		],
		"updated_at_timestamp": 1682960590.720593,
		"version_id": "2f69682d"
	},
	"doc": {
		"id": "g2crowd_company_software-company",
		"url": "https://www.g2.com/products/real-estate-crm-software-company",
		"source_id": "real-estate-crm-software-company",
		"name": "Real Estate CRM Software Company",
		"image": "https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_u3k3p2l56cxv2qlr09opj1jlaxjv57e0/software-company.jpg",
		"score": 4.5,
		"vendor": "Software company",
		"ownership": null,
		"founded": null,
		"revenue": null,
		"employees_on_linkedin": 13,
		"location": "Toronto, Canada",
		"description": "Software is an easy-to-use real estate CRM that gives you all the tools you need to manage your contact information, keep in touch communications, active business, and online presence. All in a single, easy-to-use solution. With our unique marketing automation and content, Software helps you become the real estate professional that past clients never forget and prospects choose to work with. Agents who use Software see an average increase in their GCI of 55%.",
		"product_description": "Software's Real Estate CRM and Marketing Automation makes it easy to keep in touch, helping you build lasting relationships with past clients, hot prospects, and important referral sources.",
		"positioning_description": "Software is an integrated solution that includes an easy to learn and use CRM, powerful email marketing, and mobile friendly agent websites. Software provides real estate agents with all the necessary tools to manage keep in touch communications, listings and active buyers, and online presence with a single, easy to use platform at a single low price.  Some fan favorite features of Software company are the:\u2022 Professionally written and designed monthly e-Newsletter\n\u2022 Automated Keep in Touch, birthday, and move-in call reminders\n\u2022 Automated Lead Capture\n\u2022 Real estate lead nurture email campaigns\n\u2022 Advanced Email Campaign Reporting\n\u2022 Active business management\n\u2022 Mobile and Google sync\n\u2022 Customizable mobile-friendly agent websites with optional IDX integration",
		"twitter_follower_count": 2702,
		"website": [
			"https://www.software.com/real-estate-crm/",
			"http://www.software.com"
		],
		"category": [
			"Real Estate Software",
			"Real Estate CRM Software",
			"Software company"
		],
		"review": [
			{
				"source_id": "software-company-review-7886128",
				"id": "g2crowd_review_software-review-7886128",
				"company_source_id": "software-company",
				"name": "Robust, reasonably priced CRM for small brokerages",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-7886128",
				"review_body": "What do you like best about Software company?\n\nNice features and a lot of bang for the buck. My daughter owns a small real estate brokerage and we were searching for a reasonably priced but robust CRM for the agents. This is a great CRM for small brokerages, looks good and provides all the functionality most agents will need without breaking the bank. \n\nWhat do you dislike about Software company?\n\nThe drip emails could be better and the number of emails allowed could be more. The monthly newsletter looks pretty blah. Navigation could be easier and better, a little confusing at times. \n\nWhat problems is Software company solving and how is that benefiting you?\n\nOne CRM for all the agents rather than everyone using something different allows us to help the agents without learning a dozen different CRM's. Adds value to the brokerage offering for agents as it's provided free by the company.",
				"date_published": "2023-03-30",
				"rating": 3.5,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": "Tom B.",
					"title": "Licensed Associate Real Estate Broker",
					"url": "https://www.g2.com/users/3333300c-b86e-41cf-831c-442a9dfe0772",
					"generic_description": null
				}
			},
			{
				"source_id": "software-company-review-4602609",
				"id": "g2crowd_review_software-4602609",
				"company_source_id": "software-company",
				"name": "Software for Realtors - # 1",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-4602609",
				"review_body": "What do you like best about Software company?\n\nAll in one integration - Syncs with Google Contacts - Host my agent webpage with idx - Social Media Postings - Stay In touch program ( xmas cards etc)  and a montly newsletter! \n\nWhat do you dislike about Software company?\n\nWould like to be able to integrate with Zappier or the Zolo CRM (proprietary - Zolo probably wont allow) \n\nRecommendations to others considering Software company:\n\nbest all in one - I have tried many others - and its affordable \n\nWhat problems is Software company solving and how is that benefiting you?\n\nkeeping track of contacts and follow up notes - adding new contacts that I receive through Zolo or my social media accounts",
				"date_published": "2022-08-07",
				"rating": 5.0,
				"market_size": "Mid-Market (51-1000 emp.)",
				"author": {
					"name": "Richard P.",
					"title": "Realtor\\Mortgage Agent",
					"url": "https://www.g2.com/users/4102556c-9851-45a3-aa7c-ef18fea107a7",
					"generic_description": null
				}
			},
			{
				"source_id": "software-company-review-6940853",
				"id": "g2crowd_review_software-review-6940853",
				"company_source_id": "software-company",
				"name": "Leaves nothing out ~ fully customisable.",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-6940853",
				"review_body": "What do you like best about Software company?\n\nI love that with Software's CRM, I never felt like I had to compensate for a missing field or feature by settling for a less efficient or completely irrelevant feature. \n\nWhat do you dislike about Software company?\n\nThough Software's CRM is highly efficient and included everything I held essential to a personal and efficient CRM, the layout of the overall site seems outdated. At times I have experienced troubles with having colleagues understand how to navigate and use the CRM due to the more outdated and bland layout. I would love to see an up to date look to Software's CRM. \n\nWhat problems is Software company solving and how is that benefiting you?\n\nIXACT allowed me to file my contacts accordingly and most efficiently by providing me with a wide variety of fields and options to not only choose from but also customize to my own liking. An added bonus is that Software's website feature has boosted my brand's name in the search engine to the first page with Google.",
				"date_published": "2022-08-04",
				"rating": 5.0,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": null,
					"title": null,
					"url": null,
					"generic_description": "Verified User in Real Estate"
				}
			},
			{
				"source_id": "software-company-review-6941104",
				"id": "g2crowd_review_software-review-6941104",
				"company_source_id": "software-company",
				"name": "Beautiful site",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-6941104",
				"review_body": "What do you like best about Software company?\n\nMy site is gorgeous and the CRM platform is easy to use. I love having the ability to add goals, campaigns and customization \n\nWhat do you dislike about Software company?\n\nI wish more integrations were available to include a website chat feature and analytics. \n\nWhat problems is Software company solving and how is that benefiting you?\n\nEasy to use CRM for my personal leads allows me to sort, tag and lable",
				"date_published": "2022-08-04",
				"rating": 3.0,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": "Samantha P.",
					"title": "Real Estate Agent",
					"url": "https://www.g2.com/users/464beffc-fa53-4fec-3352-27c0c5942342",
					"generic_description": null
				}
			},
			{
				"source_id": "software-company-review-6968674",
				"id": "g2crowd_review_software-review-6968674",
				"company_source_id": "software-company",
				"name": "Great Customizable Experience - Lots of Resources and Support",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-6968674",
				"review_body": "What do you like best about Software company?\n\nVery Customizable, Lots of Templates with Options allowing me to be confident my site is unique and professionally appealing, unlike other common generic templates. \n\nWhat do you dislike about Software company?\n\nLogging in is very difficult, the process to reset a password is simple enough to do it constantly. Allowing login via linked accounts would assist this. Otherwise great! \n\nWhat problems is Software company solving and how is that benefiting you?\n\nAutomated Process and Content Creation on a routine basis allows me to keep a presence in the industry and direct my effort elsewhere. Ultimately saving me lots of time.",
				"date_published": "2022-08-11",
				"rating": 4.5,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": null,
					"title": null,
					"url": null,
					"generic_description": "Verified User in Real Estate"
				}
			},
			{
				"source_id": "software-company-review-6567797",
				"id": "g2crowd_review_software-review-6567797",
				"company_source_id": "software-company",
				"name": "Great but can improve!",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-6567797",
				"review_body": "What do you like best about Software company?\n\nSyncing to apple devices and having all of my information on all my devices \n\nWhat do you dislike about Software company?\n\nConvoluted login process for the different components of the product.....CRM is different and separate from IDX and tracking. Multiple CRM within same platform that do not always communicate \n\nRecommendations to others considering Software company:\n\nGreat affordable option but not all inclusive \n\nWhat problems is Software company solving and how is that benefiting you?\n\nSolved keeping up with contacts, dates, reminders",
				"date_published": "2022-06-28",
				"rating": 4.0,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": "Christopher W.",
					"title": "Realtor",
					"url": "https://www.g2.com/users/023fc4d8-bbd6-4c35-ba6b-ee283297576",
					"generic_description": null
				}
			},
			{
				"source_id": "software-company-review-6567861",
				"id": "g2crowd_review_software-review-6567861",
				"company_source_id": "software-company",
				"name": "Amazing company",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-6567861",
				"review_body": "What do you like best about Software company?\n\nI love the website automation helpeful.I appreciate the crm features and email marketing.Lead generation to make profits.Its top of the line compared to competion. \n\nWhat do you dislike about Software company?\n\nPrice is to expensive in my opinion they need to nake it cheaperIt all works properly.It could be better email marketing.On marketing side could be better to engage with email blasts. \n\nRecommendations to others considering Software company:\n\nIt has good features in crm with the monthly marketing emails. \n\nWhat problems is Software company solving and how is that benefiting you?\n\nIts helping me with being organized in crm.Its helped me gain attention with email marketing monthly.Im more productive witg using crm.My performance has increased too.",
				"date_published": "2022-06-23",
				"rating": 5.0,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": null,
					"title": null,
					"url": null,
					"generic_description": "Verified User in Real Estate"
				}
			},
			{
				"source_id": "software-company-review-6927601",
				"id": "g2crowd_review_software-review-6927601",
				"company_source_id": "software-company",
				"name": "Love the Monthly Newsletters",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-6927601",
				"review_body": "What do you like best about Software company?\n\nThe Monthly Newsletter and the ability to edit them is amazing. Especially from a brokerage standpoint where I can help my agents customize them, or customize them as the brokerage, before my agents send them \n\nWhat do you dislike about Software company?\n\nWe do have several problems with the system giving us errors, especially when assigning activity plans. \n\nWhat problems is Software company solving and how is that benefiting you?\n\nHelping our agents keep in contact with their past clients - many have received responses to the newsletters.",
				"date_published": "2022-08-02",
				"rating": 5.0,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": null,
					"title": null,
					"url": null,
					"generic_description": "Verified User in Real Estate"
				}
			},
			{
				"source_id": "software-company-review-6763100",
				"id": "g2crowd_review_software-review-6763100",
				"company_source_id": "software-company",
				"name": "Actively getting other agents to set theirs up!",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-6763100",
				"review_body": "What do you like best about Software company?\n\nIt syncs with my lead gen site and tracks my progress based on my goals. \n\nWhat do you dislike about Software company?\n\nNot seeing a downside yet. I'm very happy with the features. \n\nWhat problems is Software company solving and how is that benefiting you?\n\nKeeps my from forgetting past leads and the keep in coach is great for staying top of mind.",
				"date_published": "2022-06-21",
				"rating": 5.0,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": "Teresa H.",
					"title": "Licensed Realtor",
					"url": "https://www.g2.com/users/b7efbf0a-bd53-4e3d-9b29-2ddb01046789",
					"generic_description": null
				}
			},
			{
				"source_id": "software-company-review-6576314",
				"id": "g2crowd_software-review-6576314",
				"company_source_id": "software-company",
				"name": "Good feed back",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-6576314",
				"review_body": "What do you like best about Software company?\n\nScheduling calender is the best thing in the world \n\nWhat do you dislike about Software company?\n\nNothing it compliments everthjng i want in the system \n\nWhat problems is Software company solving and how is that benefiting you?\n\nFollow up emails for first time home buyers",
				"date_published": "2022-08-04",
				"rating": 4.5,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": null,
					"title": null,
					"url": null,
					"generic_description": "Verified User in Real Estate"
				}
			},
			{
				"source_id": "software-company-review-6568062",
				"id": "g2crowd_review_software-6568062",
				"company_source_id": "software-company",
				"name": "Loving the Software's CRM app~!",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-6568062",
				"review_body": "What do you like best about Software company?\n\nReminders and Monthly newsletters and the ability to send birthday cards. \n\nWhat do you dislike about Software company?\n\nTrying to keep track of sorting clients into categories. \n\nWhat problems is Software company solving and how is that benefiting you?\n\nIXACT helps me ensure that I am connecting with all clientele more regularly.",
				"date_published": "2022-05-03",
				"rating": 4.0,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": "Erin W.",
					"title": "Author",
					"url": "https://www.g2.com/users/964b3809-03e4-49a3-93a3-1cdfec5c2229",
					"generic_description": null
				}
			},
			{
				"source_id": "software-company-review-6568095",
				"id": "g2crowd_review_software-6568095",
				"company_source_id": "software-company",
				"name": "Overall Pretty Good",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-6568095",
				"review_body": "What do you like best about Software company?\n\nThere are lots of ways to sort your data. \n\nWhat do you dislike about Software company?\n\nIt's not easy to set up a reminder/task. \n\nWhat problems is Software company solving and how is that benefiting you?\n\nI like that they automatically sent out my monthly newsletter.",
				"date_published": "2022-05-03",
				"rating": 3.5,
				"market_size": "Mid-Market (51-1000 emp.)",
				"author": {
					"name": "Neil S.",
					"title": "R",
					"url": "https://www.g2.com/users/2c87eaa0-987e-4473-8b7d-93822ab757c9",
					"generic_description": null
				}
			},
			{
				"source_id": "software-company-review-6569027",
				"id": "g2crowd_review_software-6569027",
				"company_source_id": "software-company",
				"name": "Love this CRM",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-6569027",
				"review_body": "What do you like best about Software company?\n\nI love the fact that is so simple to use. It has the features I wanted. Letters by mail or email, templetes, customizable, news letters, \n\nWhat do you dislike about Software company?\n\nI don't like that it doesn't have like maps and can't call from phone when you click on the numbers. \n\nRecommendations to others considering Software company:\n\nIt's great. Better than most out there. \n\nWhat problems is Software company solving and how is that benefiting you?\n\nJust staying in touch with clients and following up.",
				"date_published": "2022-05-03",
				"rating": 5.0,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": "Marjorie G.",
					"title": "Realtor wants",
					"url": "https://www.g2.com/users/b65f2ac3-2a71-4f37-5088-bb77a8bcce2a",
					"generic_description": null
				}
			},
			{
				"source_id": "software-company-review-4602359",
				"id": "g2crowd_review_software-4602359",
				"company_source_id": "software-company",
				"name": "Best monthly newsletter easy to navigate, great customer service, goal setting is perfect.",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-4602359",
				"review_body": "What do you like best about Software company?\n\nThe customer service is amazing, never tired of \"stupid\" questions. \n\nWhat do you dislike about Software company?\n\nSo far I have not explored any problems, I am still learning. \n\nRecommendations to others considering Software company:\n\nI tried different CRM [proghram, that this is best for me: easy to handle and good support team. \n\nWhat problems is Software company solving and how is that benefiting you?\n\nKeeping my goals in front of me, getting reminders of tasks,  and encouraging me to send out mass emails.",
				"date_published": "2022-01-14",
				"rating": 5.0,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": "Christel S.",
					"title": "Broker/Owner",
					"url": "https://www.g2.com/users/8ade7f4f-c8c1-41f0-9c1c-bfcb130f8f4a",
					"generic_description": null
				}
			},
			{
				"source_id": "software-company-review-6567859",
				"id": "g2crowd_review_software-6567859",
				"company_source_id": "software-company",
				"name": "Excellent CRM",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-6567859",
				"review_body": "What do you like best about Software company?\n\nI love the unique emails the system creates for me. \n\nWhat do you dislike about Software company?\n\nThe limit of 5,000 subscribers for my newsletter \n\nWhat problems is Software company solving and how is that benefiting you?\n\nThis system allows me to keep in touch with all my clients and provide exceptional customer service.",
				"date_published": "2022-05-03",
				"rating": 4.5,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": null,
					"title": null,
					"url": null,
					"generic_description": "Verified User in Real Estate"
				}
			},
			{
				"source_id": "software-company-review-5183021",
				"id": "g2crowd_review_software-review-5183021",
				"company_source_id": "software-company",
				"name": "Most Versatile CRM",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-5183021",
				"review_body": "What do you like best about Software company?\n\nThe amount of options to keep in touch with current and past client is remarkable. I'm very happy with the options Software supplies. \n\nWhat do you dislike about Software company?\n\nNothing I can think of to mention as a dislike. \n\nRecommendations to others considering Software company:\n\nThis is definitely worth using. \n\nWhat problems is Software company solving and how is that benefiting you?\n\nI keep all of my prospects in one place an can track the details of who I'm working with. Its awesome.",
				"date_published": "2021-12-07",
				"rating": 5.0,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": "Kiel J.",
					"title": "Licensed Real Estate Salesperson",
					"url": "https://www.g2.com/users/259e65c6-881e-449c-a56c-ed3dd972618b",
					"generic_description": null
				}
			},
			{
				"source_id": "software-company-review-4804568",
				"id": "g2crowd_review_software-review-4804568",
				"company_source_id": "software-company",
				"name": "Easy to Use and Dependable! You Need this CRM!",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-4804568",
				"review_body": "What do you like best about Software company?\n\nI love the User Interface; it flows and is easy to use. My biggest complaint with most CRM's is the long and low learning curve. I don't have 4 hours a day to use and try to understand a CRM. It is a tool and needs to compliment my business plan, not dominate it and distract me from everything else. \n\nWhat do you dislike about Software company?\n\nI customized my automated messages instead of using their pre-written scripts. As expected, this was time-consuming, but now it's done, and I'm good to go! Perhaps an easier process for customizing scripts would be an improvement. \n\nRecommendations to others considering Software company:\n\nIf you are looking for a no-nonsense, ease of use, well-made CRM, Software is for you! \n\nWhat problems is Software company solving and how is that benefiting you?\n\nIxact has given me more time to focus on lead generation. I check in each day for my Daily Tasks, which makes me more efficient. Adding new leads is easy and quick.",
				"date_published": "2021-06-17",
				"rating": 5.0,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": "Peter B.",
					"title": "Broker",
					"url": "https://www.g2.com/users/dbcc2b3c-5664-49e8-8e51-5501c9a3163c",
					"generic_description": null
				}
			},
			{
				"source_id": "software-company-review-5183266",
				"id": "g2crowd_review_ixact-contact-real-estate-crm-review-5183266",
				"company_source_id": "software-company",
				"name": "A Really Good CRM and Great Customer Service",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-5183266",
				"review_body": "What do you like best about Software company?\n\nThe helpfull customer service and easy to navigate system. \n\nWhat do you dislike about Software company?\n\nMy email header isn't very clear and I wish there were a way to make it look more full. \n\nWhat problems is Software company solving and how is that benefiting you?\n\nA monthly email blast that shows all clients that I'm a realtor.",
				"date_published": "2021-12-07",
				"rating": 5.0,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": "Veronica H.",
					"title": "Real Estate Agent",
					"url": "https://www.g2.com/users/155fef5d-24a1-40d9-b4cf-cd42b0bba813",
					"generic_description": null
				}
			},
			{
				"source_id": "software-company-review-5183987",
				"id": "g2crowd_review_software-review-5183987",
				"company_source_id": "software-company",
				"name": "Amazing all in one CRM",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-5183987",
				"review_body": "What do you like best about Software company?\n\nI like I can upload my lists contact and also be able to send scheduled emails along with offline marketing \n\nWhat do you dislike about Software company?\n\nThere might be a slight learning curve for some users \n\nWhat problems is Software company solving and how is that benefiting you?\n\nCommunication",
				"date_published": "2021-12-07",
				"rating": 5.0,
				"market_size": "Mid-Market (51-1000 emp.)",
				"author": {
					"name": "Ali Z.",
					"title": "Business Intelligence Lead",
					"url": "https://www.g2.com/users/98ab7c38-494f-4ceb-bf00-ccb886344046",
					"generic_description": null
				}
			},
			{
				"source_id": "software-company-review-5183137",
				"id": "g2crowd_review_software-review-5183137",
				"company_source_id": "software-company",
				"name": "Great system",
				"url": "https://www.g2.com/products/software-company/reviews/software-company-review-5183137",
				"review_body": "What do you like best about Software company?\n\nI really like the monthly newsletter bit \n\nWhat do you dislike about Software company?\n\nThe dashboard feels cumbersome,  akwards \n\nRecommendations to others considering Software company:\n\nAfter searching CRM'S this one fit all my needs. \n\nWhat problems is Software company solving and how is that benefiting you?\n\nThe ability to stay in touch with contacts is  seemless.",
				"date_published": "2021-12-07",
				"rating": 4.5,
				"market_size": "Small-Business (50 or fewer emp.)",
				"author": {
					"name": "Jeff M.",
					"title": "Realtor",
					"url": "https://www.g2.com/users/d99087a5-740d-436a-a718-bfb18a51c57c",
					"generic_description": null
				}
			}
		],
		"twitter": "@software",
		"linkedin": "https://www.linkedin.com/company/585563/",
		"rating": {
			"count": 266,
			"best": 5,
			"worst": 0,
			"stars": {
				"1": 5,
				"2": 2,
				"3": 12,
				"4": 64,
				"5": 183
			},
			"company_size": {
				"mid_market": 48,
				"enterprise": 13,
				"small_business": 205
			},
			"industry": [
				{
					"name": "Real Estate",
					"count": 262
				},
				{
					"name": "Accounting",
					"count": 1
				},
				{
					"name": "Commercial Real Estate",
					"count": 1
				},
				{
					"name": "Financial Services",
					"count": 1
				},
				{
					"name": "Hospitality",
					"count": 1
				}
			]
		},
		"categories_on_G2": [
			"Real Estate Marketing Software",
			"Real Estate CRM Software"
		],
		"media": [
			"https://images.g2crowd.com/cdn-cgi/image/width=366,height=180,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/887442338/announcementemail-main.jpg",
			"https://images.g2crowd.com/cdn-cgi/image/width=366,height=180,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/887442338/Keep-in-Touch-Mockup-2.png",
			"https://images.g2crowd.com/cdn-cgi/image/width=366,height=180,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/887442338/Email-Marketing-Mockup.png",
			"https://images.g2crowd.com/cdn-cgi/image/width=366,height=180,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/887442339/new-ipad-enewsletter-agent-noshadow.png",
			"https://images.g2crowd.com/cdn-cgi/image/width=366,height=180,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/887442348/social-stream-1-1024x603.jpg"
		],
		"pricing": [
			{
				"type": "Software CRM",
				"price": "38.00",
				"details": "Per Month"
			},
			{
				"type": "Software Recruiter CRM",
				"price": "85",
				"details": "per month (Annual Plan)"
			}
		],
		"alternatives": [
			{
				"title": "OTHER CRM",
				"rating": 4.5,
				"rating_count": 1280
			},
			{
				"title": "BEST CRM",
				"rating": 4.7,
				"rating_count": 553
			}
		],
		"user_ratings": [
			{
				"type": "Ease of Use",
				"score": 8.4,
				"average": "Real Estate CRM Average: 8.5"
			},
			{
				"type": "Quality of Support",
				"score": 9.0,
				"average": "Real Estate CRM Average: 8.3"
			},
			{
				"type": "Ease of Setup",
				"score": 8.5,
				"average": "Real Estate CRM Average: 8.1"
			}
		]
	}
}
﻿
﻿
Meta fields
Data point
Description
Data type
Example values
meta
Contains information about the record
object
﻿
source
The record source
string
g2crowd
object
The data object/entity
string
company
created_at_date
The date when we first scraped the record
array of numbers
2022,
6,
19
created_at_timestamp
The date we first scraped the record (Unix time)
number
1655640279.942938
updated_at_date
The date when we last scraped the record
array of numbers
2022,
6,
19
version_id
Dataset version ID
string
6ec2bcf4
updated_at_timestamp
The date when we last scraped the record (Unix time)
number
1655640279.942938
See a snippet of the dataset for reference:
Meta fields
"_meta": {
      "source": "g2crowd",
      "object": "company",
      "created_at_date": [
        2022,
        6,
        19
      ],
      "created_at_timestamp": 1655640279.942938,
      "updated_at_date": [
        2022,
        6,
        19
      ],
      "version_id": "6ec2bcf4",
      "updated_at_timestamp": 1655640279.942938
    },
"_meta": {
      "source": "g2crowd",
      "object": "company",
      "created_at_date": [
        2022,
        6,
        19
      ],
      "created_at_timestamp": 1655640279.942938,
      "updated_at_date": [
        2022,
        6,
        19
      ],
      "version_id": "6ec2bcf4",
      "updated_at_timestamp": 1655640279.942938
    },
﻿
Null value means that the information was not available on the profile.
Data point
Description
Data type
Example values
doc
Start of the dataset: contains the first set of information points about the company
object
﻿
id
Unique identifier of the company record in our database
string
g2crowd_company_software-company
url
Company's G2 profile
string
https://www.g2.com/products/software-company
source_id
Unique identifier of the record on G2
string
software-company
name
Software name
string
Software
image
Software logo
string
https://images.g2crowd.com/uploads/product/image/. . .
score
Software review score (average from all reviews)
number
4.5 (out of 5)

or

null
ownership
Owners of the software/product
string
LSE:WPP
product_description
Product description on the platform
string
Software Company's Real Estate CRM and Marketing Automation makes it easy to keep in touch . . .
positioning_description
Product positioning description
string
Software is an integrated solution that includes an easy to learn and use CRM, powerful email marketing, and mobile friendly agent websites.
See a snippet of the dataset for reference:
Data example
"doc": {
		"id": "g2crowd_company_software-company",
		"url": "https://www.g2.com/products/software-company",
		"source_id": "software-company",
		"name": "Software company",
		"image": "https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_u3k3p2l56cxv2qlr09opj1jlaxjv57e0/software-company.jpg",
		"score": 4.5,
		"ownership": null,
		"product_description": "Software Company's Real Estate CRM and Marketing Automation makes it easy to keep in touch, helping you build lasting relationships with past clients, hot prospects, and important referral sources.",
		"positioning_description": "Software is an integrated solution that includes an easy to learn and use CRM, powerful email marketing, and mobile friendly agent websites. Software provides real estate agents with all the necessary tools to manage keep in touch communications, listings and active buyers, and online presence with a single, easy to use platform at a single low price.  Some fan favorite features of Software company are the:\u2022 Professionally written and designed monthly e-Newsletter\n\u2022 Automated Keep in Touch, birthday, and move-in call reminders\n\u2022 Automated Lead Capture\n\u2022 Real estate lead nurture email campaigns\n\u2022 Advanced Email Campaign Reporting\n\u2022 Active business management\n\u2022 Mobile and Google sync\n\u2022 Customizable mobile-friendly agent websites with optional IDX integration",
		"twitter_follower_count": 2702,
"doc": {
		"id": "g2crowd_company_software-company",
		"url": "https://www.g2.com/products/software-company",
		"source_id": "software-company",
		"name": "Software company",
		"image": "https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_u3k3p2l56cxv2qlr09opj1jlaxjv57e0/software-company.jpg",
		"score": 4.5,
		"ownership": null,
		"product_description": "Software Company's Real Estate CRM and Marketing Automation makes it easy to keep in touch, helping you build lasting relationships with past clients, hot prospects, and important referral sources.",
		"positioning_description": "Software is an integrated solution that includes an easy to learn and use CRM, powerful email marketing, and mobile friendly agent websites. Software provides real estate agents with all the necessary tools to manage keep in touch communications, listings and active buyers, and online presence with a single, easy to use platform at a single low price.  Some fan favorite features of Software company are the:\u2022 Professionally written and designed monthly e-Newsletter\n\u2022 Automated Keep in Touch, birthday, and move-in call reminders\n\u2022 Automated Lead Capture\n\u2022 Real estate lead nurture email campaigns\n\u2022 Advanced Email Campaign Reporting\n\u2022 Active business management\n\u2022 Mobile and Google sync\n\u2022 Customizable mobile-friendly agent websites with optional IDX integration",
		"twitter_follower_count": 2702,
﻿
Categories
Data point
Description
Data type
Example values
category
Software category
array of strings
PR Firms
See a snippet of the dataset for reference:
Categories
"category": [
        "PR Firms ",
      ]
"category": [
        "PR Firms ",
      ]
﻿
Data point
Description
Data type
Example values
categories_on_G2
Software category as seen on G2
array of strings
Real Estate Marketing Software
﻿
Categories
 "categories_on_G2": [
    "Real Estate Marketing Software",
    "Real Estate CRM Software"
  ],
 "categories_on_G2": [
    "Real Estate Marketing Software",
    "Real Estate CRM Software"
  ],
﻿
Vendor information
Data point
Description
Data type
Example values
vendor
The company behind the software
(selling the software/product)
string
Technology Company
founded
The year the company was founded
string
2004
revenue
Company's revenue
string
$36,762M
employees_on_linkedin
The number of employees on LinkedIn
number
null
location
Vendor's HQ location
string
Noida, UP
description
Company description
string
Technology Company is a leader in Digital Integration and agile delivery of enterprise iBPM solutions
twitter_follower_count
The follower count of the vendor's Twitter account
number
null
website
Vendor's (or software) website
array of strings
http://www.new-tech.com
See a snippet of the dataset for reference:
Vendor information
"doc": {
        "vendor": "Technology Company",
        "founded": "2004",
        "revenue": "$36,762M",
        "employees_on_linkedin": null,
        "location": "Noida, UP",
        "description": "Technology Company, is a leader in Digital Integration and agile delivery of enterprise iBPM solutions.",
        "twitter_follower_count": null,
        "website": [
            "http://www.new-tech.com"
        ]
"doc": {
        "vendor": "Technology Company",
        "founded": "2004",
        "revenue": "$36,762M",
        "employees_on_linkedin": null,
        "location": "Noida, UP",
        "description": "Technology Company, is a leader in Digital Integration and agile delivery of enterprise iBPM solutions.",
        "twitter_follower_count": null,
        "website": [
            "http://www.new-tech.com"
        ]
﻿
Review information
Data point
Description
Data type
Example values
review
Contains information on the company's reviews
array of objects
﻿
source_id
Unique identifier of the record on G2
string
writing-assistant-review-1600036
id
Unique identifier of the record in our database
string
g2crowd_review_writing-assistant-review-1600036
company_source_id
Unique identifier of the software on the G2 (review section)
string
ai-writing-assistant
name
Review title
string
Writing Assistant
url
Product's review on G2
string
https://www.g2.com/products/read-write/reviews/writing-assistant-review-1600036
review_body
Full review text
string
What do you like best?

I love read and write in a school setting. It allows all my students to be able to use their computer for accessing websites and other programs with a read-aloud function.
. . .
date_published
The date the review was published
string
2019-01-22
rating
Software review rating
number
5.0 (out of 5)
market_size
The market size of the company the reviewer is associated with
string
Mid-Market (51-1000 emp.)

other possible values:

small_business (50 or fewer employees employed in the company)

enterprise (>1000 employees)
See a snippet of the dataset for reference:
Review information
"review": [
        {
          "source_id": "writing-assistant-review-1600036",
          "id": "g2crowd_review_writing-assistant-review-1600036",
          "company_source_id": "ai-writing-assistant",
          "name": "Writing Assistant",
          "url": "https://www.g2.com/products/read-write/reviews/writing-assistant-review-1600036",
          "review_body": "What do you like best?\n\nI like Writing Assistant because it help improve your writing skills. This software is designed to help all even those with difficulties reading and writing.It will help those with learning disabilities as well. This soft wear reads to you and the big thing is that it has spell check as well.  \n\nWhat do you dislike?\n\nI dislike that Writing Assistant it only gives you 30 days free. Writing Assistant is mainly only great for certain students and staff. I dislike the fact that this is very expensive software.This software also requires help from the support team. It is very rarely that you can self help with this program. \n\nRecommendations to others considering the product:\n\nThis good but expensive it will help those struggling. \n\nWhat problems are you solving with the product?  What benefits have you realized?\n\nIt has helped with many documents in the organization. It ha helped many disabled individuals within the organization overcome their fears and boost there confidence about their disability.",
          "date_published": "2019-05-19",
          "rating": 2.5,
          "market_size": "Enterprise (> 1000 emp.)"
         }
       ],
"review": [
        {
          "source_id": "writing-assistant-review-1600036",
          "id": "g2crowd_review_writing-assistant-review-1600036",
          "company_source_id": "ai-writing-assistant",
          "name": "Writing Assistant",
          "url": "https://www.g2.com/products/read-write/reviews/writing-assistant-review-1600036",
          "review_body": "What do you like best?\n\nI like Writing Assistant because it help improve your writing skills. This software is designed to help all even those with difficulties reading and writing.It will help those with learning disabilities as well. This soft wear reads to you and the big thing is that it has spell check as well.  \n\nWhat do you dislike?\n\nI dislike that Writing Assistant it only gives you 30 days free. Writing Assistant is mainly only great for certain students and staff. I dislike the fact that this is very expensive software.This software also requires help from the support team. It is very rarely that you can self help with this program. \n\nRecommendations to others considering the product:\n\nThis good but expensive it will help those struggling. \n\nWhat problems are you solving with the product?  What benefits have you realized?\n\nIt has helped with many documents in the organization. It ha helped many disabled individuals within the organization overcome their fears and boost there confidence about their disability.",
          "date_published": "2019-05-19",
          "rating": 2.5,
          "market_size": "Enterprise (> 1000 emp.)"
         }
       ],
﻿
Reviewer information
Data point
Description
Data type
Example values
author
Contains information on the review's author
object
﻿
name
Reviewer's name
string
Scott K
title
Reviewer's title in the associated company
string
Special Education Teacher
url
Reviewer's profile on G2
string
https://www.g2.com/users/. . . 
See a snippet of the dataset for reference:
Reviewer information
"author": {
            "name": "Scott  K",
            "title": "Special Education Teacher",
            "url": "https://www.g2.com/users/72bdc091-1987-47ba-887d-4d26a4a1429f"
}
"author": {
            "name": "Scott  K",
            "title": "Special Education Teacher",
            "url": "https://www.g2.com/users/72bdc091-1987-47ba-887d-4d26a4a1429f"
}
﻿
Social media presence
Data point
Description
Data type
Example values
twitter
Vendor's Twitter handle/Twitter handle dedicated to the software
string
@WPP
linkedin
LinkedIn URL of the official software/vendor page
string
https://www.linkedin.com/company/. . .
See a snippet of the dataset for reference:
Social media presence
        "twitter": "@vendor",
        "linkedin": "https://www.linkedin.com/company/2222/",
        "twitter": "@vendor",
        "linkedin": "https://www.linkedin.com/company/2222/",
﻿
Review statistics
Data point
Description
Data type
Example values
rating
Contains information on the product ratings
object
﻿
count
The number of product reviews
number
6
best
The best review score for the software
number
5
worst
The worst review score for the software
number
0
stars
Contains the number of stars given to the product
object
﻿
1
2
3
4
5
The number of scores (1-5) given to the product
number
3

(out of 5)
See a snippet of the dataset for reference:
Review statistics
"rating": {
   "count": 2,
   "best": 5,
   "worst": 3,
   "stars": {
     "1": 0,
     "2": 0,
     "3": 3,
     "4": 0,
     "5": 3
},
"rating": {
   "count": 2,
   "best": 5,
   "worst": 3,
   "stars": {
     "1": 0,
     "2": 0,
     "3": 3,
     "4": 0,
     "5": 3
},
﻿
Data point
Description
Data type
Example values
company_size
Sorts the reviews according to the company size
object
﻿
mid_market
The number of reviews from reviewers associated with/working in companies of 51-1000 employees
number
2
enterprise
The number of reviews from reviewers associated with/working in companies of >1000 employees
number
2
small_business
The number of reviews from reviewers associated with/working in companies <50 employees
number
2
See a snippet of the dataset for reference:
Review statistics
"company_size": {
   "mid_market": 2,
    "enterprise": 2,
    "small_business": 2
   },
"company_size": {
   "mid_market": 2,
    "enterprise": 2,
    "small_business": 2
   },
﻿
Industry information
Data point
Description
Data type
Example values
industry
Denotes:

- industries the reviewer profiles are associated with

- the number of reviewer profiles
array of objects
The values might be different for each company - depends on what is listed on the company's profile
name
The industry the reviewers belong to
string
Marketing and Advertising
count
The number of reviews from the given industry
string
5
﻿
See a snippet of the dataset for reference:
Industry: first example
Industry: second example
"industry": [
          {
            "name": "Marketing and Advertising",
            "count": 5
          },
          {
            "name": "Computer Software",
            "count": 1
          },
          {
            "name": "Internet",
            "count": 1
          },
          {
            "name": "Online Media",
            "count": 1
          },
          {
            "name": "Real Estate",
            "count": 1
          }
"industry": [
          {
            "name": "Marketing and Advertising",
            "count": 5
          },
          {
            "name": "Computer Software",
            "count": 1
          },
          {
            "name": "Internet",
            "count": 1
          },
          {
            "name": "Online Media",
            "count": 1
          },
          {
            "name": "Real Estate",
            "count": 1
          }
﻿
Available media
Data point
Description
Data type
Example values
media
Media visible on the company's G2 profile
array of strings
https://images.g2crowd.com/cdn-cgi/. . .
See a snippet of the dataset for reference:
Available media
"media": [
    "https://images.g2crowd.com/cdn-cgi/image/width=366,height=180,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/9871/announcementemail-main.jpg",
    "https://images.g2crowd.com/cdn-cgi/image/width=366,height=180,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/7892/Keep-in-Touch-Mockup-2.png"
  ],
"media": [
    "https://images.g2crowd.com/cdn-cgi/image/width=366,height=180,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/9871/announcementemail-main.jpg",
    "https://images.g2crowd.com/cdn-cgi/image/width=366,height=180,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/7892/Keep-in-Touch-Mockup-2.png"
  ],
﻿
Pricing
Data point
Description
Data type
Example values
pricing
Contains pricing options for the software
array of objects
﻿
type
The type of contract
string
IXACT Contact CRM
price
Price for the contract
string
38.00
details
Details on the pricing
string
Per Month
See a snippet of the dataset for reference:
Pricing
  "pricing": [
    {
      "type": "IXACT Contact CRM",
      "price": "38.00",
      "details": "Per Month"
    },
    {
      "type": "IXACT Recruiter CRM",
      "price": "85",
      "details": "per month (Annual Plan)"
    }
  ],
  "pricing": [
    {
      "type": "IXACT Contact CRM",
      "price": "38.00",
      "details": "Per Month"
    },
    {
      "type": "IXACT Recruiter CRM",
      "price": "85",
      "details": "per month (Annual Plan)"
    }
  ],
﻿
Alternatives
Data point
Description
Data type
Example values
alternatives
Software alternatives
array of objects
﻿
title
Alternative software name
string
OTHER CRM
rating
Alternative software rating
number
4.6
rating_count
Rating count for the alternative software
number
1077
See a snippet of the dataset for reference:
Alternatives
"alternatives": [
			{
				"title": "OTHER CRM",
				"rating": 4.5,
				"rating_count": 1280
			},
			{
				"title": "BEST CRM",
				"rating": 4.7,
				"rating_count": 553
			}
		],
"alternatives": [
			{
				"title": "OTHER CRM",
				"rating": 4.5,
				"rating_count": 1280
			},
			{
				"title": "BEST CRM",
				"rating": 4.7,
				"rating_count": 553
			}
		],
﻿
User ratings
Data point
Description
Data type
Example values
user_ratings
Contains user ratings for the software
array of objects
﻿
type
Rating type
string
Ease of Use
score
Rating for the type
number
8.4
average
The average rating for the software
string
Real Estate CRM Average: 8.3
See a snippet of the dataset for reference:
User ratings
"user_ratings": [
    {
      "type": "Ease of Use",
      "score": 8.4,
      "average": "Real Estate CRM Average: 8.3"
    },
    {
      "type": "Quality of Support",
      "score": 9.0,
      "average": "Real Estate CRM Average: 8.3"
    },
    {
      "type": "Ease of Setup",
      "score": 8.5,
      "average": "Real Estate CRM Average: 8.1"
    }
  ]
"user_ratings": [
    {
      "type": "Ease of Use",
      "score": 8.4,
      "average": "Real Estate CRM Average: 8.3"
    },
    {
      "type": "Quality of Support",
      "score": 9.0,
      "average": "Real Estate CRM Average: 8.3"
    },
    {
      "type": "Ease of Setup",
      "score": 8.5,
      "average": "Real Estate CRM Average: 8.1"
    }
  ]
﻿
G2 Reviews: tech product review data dictionary
Data points in the example snippets are rearranged for better grouping. To make sure where the data point stands in the data, check the full data sample below:
Full sample
Full sample
[
	{
		"_meta": {
			"source": "g2crowd",
			"object": "review",
			"created_at_date": [
				2021,
				10,
				27
			],
			"created_at_timestamp": 1635342547.745737,
			"updated_at_date": [
				2022,
				6,
				16
			],
			"updated_at_timestamp": 1655374287.925422,
			"version_id": "b58d13e7"
		},
		"doc": {
			"source_id": "software-review-2983695",
			"id": "g2crowd_review_software-review-2983695",
			"company_source_id": "software-company",
			"name": "Software review",
			"url": "https://www.g2.com/products/software/reviews/software-review-2983695",
			"review_body": "What do you like best?\n\nThe reporting capabilities of Software are immensely helpful. The dashboards, generic inquiries equip us to make better and faster management decisions. It also gives significant flexibility as to the visibility permissions of team members. Setting up the system was very difficult and complicated, but if done well, is well worth the time and effort.  \n\nWhat do you dislike?\n\n1. Setting up the system is difficult and complicated. There has to be higher levels of competency for administrators and the project team; and new people would find it difficult to learn the internal structure and set-up making the company dependent on the original administrators. \r\n\n\r\n\n2. Local support is not yet strong enough, and there is not enough knowledge online to easily google solutions to problems. I feel that strong channel partner support is very critical and something that Software needs to strengthen to grow the install base in the Philippines.  \n\nRecommendations to others considering the product:\n\nAcumatica is a very powerful tool when set up well. I recommend having a good, highly-organized and intelligent core team who is familiar with the company's business and are forward thinkers. Make sure you get a solid channel partner as local support, because you will surely need it. Maximize the use and make the system work for your company.  \n\nWhat problems is the product solving and how is that benefiting you?\n\n1. There is more information flowing through the company, allowing decentralization while at the same time empowering people to make better and more well-informed decisions.\r\n\n\r\n\n2. Saves time and effort - automation allows us to save on time and effort in gathering information and coordinating, when people have information at their fingertips.",
			"date_published": "2019-08-14",
			"rating": 4.5,
			"market_size": "Mid-Market (51-1000 emp.)",
			"author": {
				"name": "Elaine C",
				"title": "Operations Director",
				"url": "https://www.g2.com/users/ab9f3192-e915-4a95-abd8-1aa0cc5088c5"
			}
		}
	}
]
[
	{
		"_meta": {
			"source": "g2crowd",
			"object": "review",
			"created_at_date": [
				2021,
				10,
				27
			],
			"created_at_timestamp": 1635342547.745737,
			"updated_at_date": [
				2022,
				6,
				16
			],
			"updated_at_timestamp": 1655374287.925422,
			"version_id": "b58d13e7"
		},
		"doc": {
			"source_id": "software-review-2983695",
			"id": "g2crowd_review_software-review-2983695",
			"company_source_id": "software-company",
			"name": "Software review",
			"url": "https://www.g2.com/products/software/reviews/software-review-2983695",
			"review_body": "What do you like best?\n\nThe reporting capabilities of Software are immensely helpful. The dashboards, generic inquiries equip us to make better and faster management decisions. It also gives significant flexibility as to the visibility permissions of team members. Setting up the system was very difficult and complicated, but if done well, is well worth the time and effort.  \n\nWhat do you dislike?\n\n1. Setting up the system is difficult and complicated. There has to be higher levels of competency for administrators and the project team; and new people would find it difficult to learn the internal structure and set-up making the company dependent on the original administrators. \r\n\n\r\n\n2. Local support is not yet strong enough, and there is not enough knowledge online to easily google solutions to problems. I feel that strong channel partner support is very critical and something that Software needs to strengthen to grow the install base in the Philippines.  \n\nRecommendations to others considering the product:\n\nAcumatica is a very powerful tool when set up well. I recommend having a good, highly-organized and intelligent core team who is familiar with the company's business and are forward thinkers. Make sure you get a solid channel partner as local support, because you will surely need it. Maximize the use and make the system work for your company.  \n\nWhat problems is the product solving and how is that benefiting you?\n\n1. There is more information flowing through the company, allowing decentralization while at the same time empowering people to make better and more well-informed decisions.\r\n\n\r\n\n2. Saves time and effort - automation allows us to save on time and effort in gathering information and coordinating, when people have information at their fingertips.",
			"date_published": "2019-08-14",
			"rating": 4.5,
			"market_size": "Mid-Market (51-1000 emp.)",
			"author": {
				"name": "Elaine C",
				"title": "Operations Director",
				"url": "https://www.g2.com/users/ab9f3192-e915-4a95-abd8-1aa0cc5088c5"
			}
		}
	}
]
﻿
Meta fields
Data point
Description
Data type
Example values
meta
Presents information about the record itself
object
﻿
source
The record source
string
g2crowd
object
The data object/entity
string
company
created_at_date
The date when we first scraped the record
array of numbers
2022,
5,
1
created_at_timestamp
The date we first scraped the record (Unix time)
number
1651407760.465051
updated_at_date
The date when we last scraped the record
array of numbers
2022,
5,
1
version_id
Dataset version ID

(used to check the structure version in the structure file sent with the data dump)
string
b58d13e7
updated_at_timestamp
The date when we last scraped the record (Unix time)
number
1651407760.465051
See a snippet of the dataset for reference:
Meta fields
{
    "_meta": {
      "source": "g2crowd",
      "object": "review",
      "created_at_date": [
        2022,
        5,
        1
      ],
      "created_at_timestamp": 1651407760.465051,
      "updated_at_date": [
        2022,
        5,
        1
      ],
      "version_id": "b58d13e7",
      "updated_at_timestamp": 1651407760.465051
},
{
    "_meta": {
      "source": "g2crowd",
      "object": "review",
      "created_at_date": [
        2022,
        5,
        1
      ],
      "created_at_timestamp": 1651407760.465051,
      "updated_at_date": [
        2022,
        5,
        1
      ],
      "version_id": "b58d13e7",
      "updated_at_timestamp": 1651407760.465051
},
﻿
Review information
Null value means that the information was not available on the profile.
Data point
Description
Data type
Example values
doc
Start of the dataset: contains the first set of information points about the company
object
﻿
source_id
Unique identifier of the record on the G2
string
software-review-5078854
id
Unique identifier for the review record in our database
string
g2crowd_review_software-review-5078854
company_source_id
Unique identifier of the software on G2 (review section)
string
software-review
name
Review title
string
Needed platform for Medium and Large scale org
url
Review on G2
string
https://www.g2.com/products/commerce-software/reviews/software-review-5078854
review_body
Full review text
string
What do you like best?

Managing Supply chain management for medium and large scale industry.
. . .
date_published
Review publish date
string
2021-10-26
rating
Reviewer's rating of the software
number
2.5 (out of 5)
market_size
The market size of the company the reviewer is associated with
string
Small-Business (50 or fewer emp.)
See a snippet of the dataset for reference:
Review information
"doc": {
  "source_id": "software-review-5078854",
  "id": "g2crowd_review_software-review-5078854",
  "company_source_id": "software-company",
  "name": "Needed platform for Medium and Large scale org",
  "url": "https://www.g2.com/products/commerce-software/reviews/software-review-5078854",
  "review_body": "What do you like best?\n\nManaging Supply chain management for medium and large scale industry. \n\nWhat do you dislike?\n\nThis solution is not quite suited for small scale industry or startups. \n\nWhat problems are you solving with the product?  What benefits have you realized?\n\nWe have a retail website, where we need in place to bridge the gap between warehouse, inventory management and the user facing application. We have tried out the trial version of the application and felt this is really good for medium and large scale industry.",
  "date_published": "2021-10-26",
  "rating": 2.5,
  "market_size": "Small-Business (50 or fewer emp.)"
"doc": {
  "source_id": "software-review-5078854",
  "id": "g2crowd_review_software-review-5078854",
  "company_source_id": "software-company",
  "name": "Needed platform for Medium and Large scale org",
  "url": "https://www.g2.com/products/commerce-software/reviews/software-review-5078854",
  "review_body": "What do you like best?\n\nManaging Supply chain management for medium and large scale industry. \n\nWhat do you dislike?\n\nThis solution is not quite suited for small scale industry or startups. \n\nWhat problems are you solving with the product?  What benefits have you realized?\n\nWe have a retail website, where we need in place to bridge the gap between warehouse, inventory management and the user facing application. We have tried out the trial version of the application and felt this is really good for medium and large scale industry.",
  "date_published": "2021-10-26",
  "rating": 2.5,
  "market_size": "Small-Business (50 or fewer emp.)"
﻿
Reviewer information
Data point
Description
Data type
Example values
author
Contains three different data points about the review author
object
﻿
name
Reviewer's name
string
Gopala K
title
Reviewer's title at the associated company
string
Software QE 
url
The reviewer's user profile URL
string
https://www.g2.com/users/f58f0f7a-b1f1-4aa7-8b3f-aee4188a71e5
See a snippet of the dataset for reference:
Reviewer information
"author": {
        "name": "Gopala K",
        "title": "Software QE",
        "url": "https://www.g2.com/users/f58f0f7a-b1f1-4aa7-8b3f-aee7-892a71e5"
}
"author": {
        "name": "Gopala K",
        "title": "Software QE",
        "url": "https://www.g2.com/users/f58f0f7a-b1f1-4aa7-8b3f-aee7-892a71e5"
}
﻿
﻿
GitHub Data Dictionary
Glassdoor Data Dictionaries
Data point	Description	Data type	Example values
meta	Contains information about the record	object
source	The record source	string	g2crowd
object	The data object/entity	string	company
created_at_date	The date when we first scraped the record	array of numbers	2022, 6, 19
created_at_timestamp	The date we first scraped the record (Unix time)	number	1655640279.942938
updated_at_date	The date when we last scraped the record	array of numbers	2022, 6, 19
version_id	Dataset version ID	string	6ec2bcf4
updated_at_timestamp	The date when we last scraped the record (Unix time)	number	1655640279.942938
Data Dictionaries

G2 Data Dictionaries

Data index - firmographic data

﻿Meta fields﻿

﻿Categories﻿

﻿Vendor information﻿

﻿Review information﻿

﻿Reviewer information﻿

﻿Social media presence﻿

﻿Review statistics﻿

﻿Industry information﻿

﻿Available media﻿

﻿Pricing﻿

﻿Alternatives﻿

﻿User ratings﻿

Data index - review data

﻿Meta fields﻿

﻿Review information﻿

﻿Reviewer information﻿

G2: firmographic data dictionary

Full sample

Meta fields

Categories

Vendor information

Review information

Reviewer information

Social media presence

Review statistics

Industry information

Available media

Pricing

Alternatives

User ratings

G2 Reviews: tech product review data dictionary

Full sample

Meta fields

Review information

Reviewer information

Meta fields

Categories

Vendor information

Review information

Reviewer information

Social media presence

Review statistics

Industry information

Available media

Pricing

Alternatives

User ratings

Meta fields

Review information

Reviewer information
