# FAQ Whether you are evaluating Coresignal for the first time or looking to get more from your current plan, this page addresses the questions we hear most often, from how our data is collected and kept fresh to pricing, compliance, and technical integration. ## Data
What kind of data does Coresignal provide? Coresignal provides three B2B data categories: * **Company data** – comprehensive global company profiles including firmographics, workforce trends, funding rounds, financials, web traffic, and technographics. * **Employee data** – rich professional profiles covering work experience, education, skills, locations, and salary projections. * **Jobs data** – fresh and historical job postings with details such as job title, location, job description, required skills, salary, and hiring trends.
Where does Coresignal get its data? Coresignal collects data from publicly available sources across the web, including professional networking platforms, company websites, job boards, and other publicly accessible business information sources. The collection focuses exclusively on business-related data: professional profiles, company details, and job postings. Coresignal does not collect private or sensitive personal data and does not access areas that require a login.
Is Coresignal GDPR compliant? Coresignal collects only publicly available, business-related data from publicly accessible sources and does not process private or sensitive personal information. Coresignal is certified by the Ethical Web Data Collection Initiative and has built its data collection practices around these principles since 2016. More information can be found in [privacy rights](https://coresignal.com/privacy-rights/) and [data transparency](https://coresignal.com/data-transparency/) pages.
What is the difference between datasets and APIs? Both provide access to the same underlying data, but they serve different workflows. **Datasets** are bulk file deliveries, typically in JSONL or Parquet, covering large volumes of records. They're suited for training machine learning models, running batch enrichment, populating a data warehouse, or any use case that requires a large static snapshot for offline work. **APIs** provide on-demand access to individual records or result sets. They're suited for real-time enrichment, live AI agent queries, and production applications where your system needs to retrieve specific data at the moment it's needed. Coresignal's API returns results in an average of 176 ms.
How frequently are Coresignal datasets and APIs updated? The update frequency of datasets varies by dataset and subscription terms, and is daily, weekly, or monthly. The database connected to our APIs is refreshed in real time, and API responses reflect data available at the time of the request.
How fresh is Coresignal data? Coresignal continuously collects data from publicly available sources, and freshness varies by dataset and access method. Through the Real-time Employee API, employee profile data is retrieved at the time of the request, providing the most current available snapshot. For dataset deliveries, Coresignal operates on regular update cycles so that records reflect recent changes rather than stale snapshots. Clients using webhooks receive updates triggered by actual profile changes, so the data they receive is fresh.
How much does Coresignal cost? Coresignal offers multiple data solutions and flexible pricing tailored to different data needs, suitable for small businesses as well as large enterprises. For datasets, pricing is determined by contract length, dataset locations, and source tier. For APIs, a free trial is available, with monthly plans starting at $49/month and annual plans. More details are available on the [pricing page](https://coresignal.com/pricing/).
## APIs
Can I use natural language instead of Elasticsearch DSL? Yes, Coresignal's [AI Data Search](/self-service/features-and-tools/ai-data-search.md) tool lets you query data in plain English rather than writing Elasticsearch DSL manually. You describe what you're looking for, and the tool automatically converts natural-language prompts into Elasticsearch DSL queries.
What is Agentic Search API? [Agentic Search API](https://docs.coresignal.com/agentic-search-api/) is a natural-language search API for professional data. You describe what you want in plain English, and it translates it into a query for you. It’s built for LLM pipelines, AI agents, and other agentic workflows. You can use it in two ways: * Query mode – returns a generated Elasticsearch DSL query, generated for multi-source entities. * Data mode – returns up to 100 matching records directly. There are two endpoints: * `/v2/agentic_search/fast` – optimized for speed and cost. * `/v2/agentic_search/reasoning` – optimized for complex, multi-criteria searches.
Does Coresignal provide real-time data? Yes, Coresignal provides real-time data through its [Real-time Employee API](/employee-api/real-time-employee-api.md). Unlike batch data pipelines, the real-time API supports dynamic platforms where timing matters, enabling live data enrichment directly within your application interface. By sending a profile URL to the API, you receive normalized employee data reflecting the most recent job title, company affiliation, and experience, making it well-suited for use cases such as AI agents, live CRM enrichment, and real-time profile verification.
Do credits expire? Credits expire based on your plan type. * On monthly plans, credits are valid for one billing cycle and reset each month – unused credits do not carry over. * On annual plans, you receive all credits upfront, and they're valid for 12 months from the purchase date. * Free trial credits are valid for 7 days from registration. If you regularly leave credits unused at the end of a monthly cycle, it may be worth reviewing your plan tier or switching to an annual subscription to better align your credit allocation with actual usage.
How do yearly plans work? Choosing an annual plan gives you a 20% discount compared with monthly billing. You pay for the full year upfront and receive all credits immediately. Your billing cycle is set to one year. This means there is no monthly renewal to manage, and your full credit allocation is available from day one. Annual plans are well suited for teams with predictable data needs who want to reduce per-credit costs and simplify billing.
## Self-service
How do I manage a subscription if I'm not the team owner? A subscription can be shared within a team. One team owner manages the plan, and multiple users with email addresses from the same company domain can access shared credits. Team members can use the shared subscription but cannot manage it or add or remove other members – those actions are reserved for the team owner. Ownership cannot be transferred directly through the interface. If a team owner needs to be changed, you will need to create a new team or contact Coresignal directly.
What happens if I run out of credits? If you use all your credits before the end of the billing cycle, you can go to the **Subscription plans** dashboard section to renew your current plan to keep the same terms or upgrade to a higher-tier plan for more credits. Any remaining credits from your previous plan remain valid until the end of your original billing cycle. Repurchasing keeps your workflows running without interruption and without waiting for your next billing cycle to reset. Read more information about [subscription management](/self-service/account-management/subscription-management.md).
Can I cancel my plan at any time? Yes, you can cancel your plan anytime from the dashboard in the **My Account** section by clicking "Cancel subscription." Your plan and credits remain active until the end of the current billing cycle. If you cancel before the next billing date, you won't be charged for the following month. There are no cancellation fees. Canceling simply stops the next renewal, and your access continues through the period you have already paid for.
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